Online Services Provided By SNGPL

Sui Gas recognizes the increasing significance of online convenience. As a result, they provide a range of online services to simplify the management of your Sui Gas connection. In this guide, we’ll give you a clear overview of the numerous benefits you can access through SNGPL’s online platform.

Online Services Provided By SNGPL

Application for Domestic Gas Connection

Complaint Lodgement

Tracking Of Lodged Complaint 

“Save yourself a trip! The Sui Gas website allows you to conveniently monitor the status of any complaints you’ve submitted. To check or track your complaint, you’ll need the following details:

1. Consumer Number
2. Mobile Number
3. Captcha Image

Submit this information to view the complaint status.”

Duplicate Copy Of Sui Gas Bill

“Looking for a copy of your Sui Gas bill? Avoid the wait and effortlessly download a duplicate Sui Gas Bill directly from the Sui Gas website.”

Consumer Bill

1. Save Consumer Number: To safeguard your consumer number, follow these steps:
   • Keep it securely stored.
   • Avoid sharing it with unauthorized parties.
   • Use it only for legitimate purposes related to your services.
2. Captcha Image: When encountering a captcha image, complete the verification process by following the instructions. Captchas help prevent automated bots from accessing certain online services.
3. Deposit and Install a Duplicate Copy of the Bill: If you need a duplicate copy of your bill:
   • Visit your service provider’s website.
   • Log in to your account.
   • Look for the option to view or download your bill.
   • Save the duplicate copy for your records.

Transfer Of Gas Connection

“Transferring a Sui Gas connection is feasible in several situations, such as inheriting property, changing tenancy, or purchasing a new property. If you find yourself in any of these scenarios, make sure to get in touch with Sui Northern Gas Pipelines Limited (SNGPL) to learn about the specific process and the necessary documentation.”

Purchase Of New Property

When transferring a Sui Gas connection to your name, you’ll need to follow these steps with Sui Northern Gas Pipelines Limited (SNGPL):

1. Submit an Application: Start by submitting a transfer application. This written request should come from the current owner, indicating their intention to transfer the connection to you.
2. Provide Relevant Documents:
   • CNIC (Computerized National Identity Card): Make sure to mention your valid CNIC.
   • Mobile Phone Number: Include your active mobile phone number.
   • Property Documents: Upload clear scans or pictures of relevant property documents. If the property documents consist of multiple pages, create a PDF with all pages and upload it.
3. Address Details:
   • Mention your correct and complete address. If the address isn’t specific, include the nearest landmark.

Inheritance Property

When inheriting a property with a Sui Gas connection, you’ll need to follow these steps to transfer the connection to your name:

1. Application for Transfer: Begin by submitting a written application for the transfer of the gas connection. This request should come from the current owner (or their legal representative) and state their intention to transfer the connection to you.
2. Proof of Payment: Provide a photocopy of the most recent Sui Gas bill. It should show that either the previous or current owner has paid the bill.
3. CNIC Photocopy: Include a photocopy of your Computerized National Identity Card (CNIC).
4. Affidavit: Prepare a sworn statement (known as “Bayan e Halfi”) on Rs. 100 legal stamp paper. This affidavit confirms your intention to take over the gas connection.
5. Death Certificate: If the previous owner is deceased, provide a copy of their death certificate.
6. Property Ownership Documents: Include a photocopy of the legal document proving your ownership of the property. This could be the latest Fard (Ownership Mutation) record or a Gift Deed.

Guidelines

The Sui Gas connection transfer process:

1. Application Submission:
   • You have two options for submitting your transfer application:
     • Visit your local Sui Northern Gas Pipelines Limited (SNGPL) regional office.
     • Submit the application online through the official SNGPL website.
2. Processing Time:
   • The application process typically takes about one billing cycle to complete.
3. Department Handling Transfers:
   • The SNGPL Business Development department handles gas connection transfers.
4. No Objection Certificate (NOC):
   • You don’t need an NOC to transfer the connection from the previous owner to yourself.
5. Outstanding Charges:
   • Make sure all outstanding Sui Gas charges are settled before applying for the transfer.
6. Application Fees:
   • Sui Gas doesn’t charge any fee for processing the transfer application itself.

Change In Tenancy

“Sui Northern Gas Pipelines Limited (SNGPL) offers a convenient online process for initiating gas connection tenancy transfers. If you’re a domestic applicant, you can submit your application through the SNGPL website. However, please ensure that the premises where you’re requesting the connection fall within SNGPL’s gas network. Provide accurate details, including your complete address, valid CNIC (Computerized National Identity Card), and mobile phone number. Additionally, upload clear scans or pictures of relevant property documents.

Procedure of Submitting Online Application

• Consumer number
• Name and address
• Present owner detail

New Owner Detail

• New Owner Name: Please provide the full name of the new owner.
• CNIC Number: Kindly share the unique identification number (CNIC) of the new owner.
• CNIC Issue Date: When was the CNIC issued to the new owner?
• Mobile Number: We need the mobile phone number associated with the new owner.
• Telephone Number: If there’s a separate landline or office telephone number, please provide it.
• Email Address: Share the email address for communication purposes.
• Captcha Image: Complete the security check by entering the characters from the captcha image.
• Click the “Submit Your Application” button once you’ve filled in all the required details.

Online Application For Domestic Users

Online Application Process:

1. Applicant Information:
   • Full Name of Applicant
   • Father’s Name of Applicant
2. CNIC Details:
   • CNIC Number
   • CNIC Issue Date

Telephone

Online Application For Housing Society/Extension On RLNG

When applying for an RLNG (Regasified Liquefied Natural Gas) connection for your commercial or industrial establishment through Sui Northern Gas Pipelines Limited (SNGPL), you’ll need to submit several essential documents. Here’s a simplified list:

Written Request

Prepare a formal letter on your company letterhead, specifically requesting the provision of RLNG service.

Company Ownership Documentation

Site Information

Meter and Line Confirmation

Sign an undertaking on Rs. 100 legal stamp paper, confirming your responsibility for the gas line and meter installation

Procedure For Submission Of Online Application

Online Services For Industrial Consumers

Sui Gas Simplifies Industrial Services with Online Applications

Sui Northern Gas Pipelines Limited (SNGPL) recognizes the requirements of its industrial clientele. To cater to their needs, SNGPL has introduced an efficient online platform for managing gas connection services. Industrial users can now conveniently submit applications for:

New Gas Connections

If you need a new gas connection, you can apply online by visiting SNGPL’s application portal. Make sure your premises fall within SNGPL’s gas network to avoid any cancellation or rejection during the survey process.

Before submitting your application, keep the following points in mind:

• Provide accurate and complete address details.
• Mention the nearest landmark if your address is not specific.
• Include your valid CNIC (Computerized National Identity Card) and mobile phone number.
• Upload clear scans or pictures of relevant property documents (combine multiple pages into a PDF if necessary).

Gas Connection Services for Industrial Facilities

1. New Connections: Simplify the process of obtaining a new gas connection for your industrial facility.
2. Reconnections: Request the reconnection of your existing gas supply if it was previously disconnected.
3. Load Enhancement: Apply for an increase in your current gas supply capacity to meet growing energy demands.
4. Shifting of Customer Metering System (CMS): Manage the relocation of your gas meter if necessary.
5. Temporary or Permanent Disconnection: Request a temporary or permanent shutdown of your gas supply as needed.

By using the SNGPL online portal, industrial users can efficiently manage their gas connections, saving both time and effort.

The Procedure For Submission Of The Application

Request Category: Industrial Unit Documentation

1. Industrial Unit Name: Please provide the name of your industrial unit.
2. NTN (National Tax Number): Include your NTN for tax purposes.
3. Services Type: Specify the type of services your industrial unit offers.
4. Contact Person Details:
   • Name: The full name of the contact person.
   • Designation: Their job title or role.
   • CNIC (Computerized National Identity Card): The contact person’s national ID number.
   • Mobile: Contact person’s mobile phone number.
   • Email: Email address for communication.
   • Address: Physical address of the contact person.
5. Signed Application: Ensure that the application is signed.
6. CNIC Copy: Attach a copy of the contact person’s CNIC.
7. Ownership Documents: Provide relevant ownership documents for the industrial unit.
8. Captcha Image: Complete any required captcha verification.